Easy Home Furniture Delivery Policy

Welcome to Easy Home Furniture, where we strive to provide you with a seamless and satisfying shopping experience. Our delivery policy outlines the guidelines and procedures for delivering the products you purchase on our website. By placing an order, you agree to adhere to the terms and conditions outlined in this policy. Click here to know more about refund, return, and warranty policy.

Order Processing

– Order Confirmation: Once you place an order and payment is successfully processed, you will receive an order confirmation email containing all the details of your purchase, such as the order number, items ordered, and shipping address. Please review this information carefully and reach out to our customer support if any changes are needed.

– Order Processing Time: Our team will promptly process your order, usually within 1 to 2 days. During peak seasons or special promotions, processing times may be slightly extended. We appreciate your patience and will make every effort to deliver your order as quickly as possible.

Shipping Methods and Timeframes

– Shipping Methods: For Sydney Metro Area we deliver by our in-house delivery service. We offer various shipping options to accommodate your preferences and requirements, including standard and express. The available methods for your order will be displayed during checkout. For out of Sydney delivery please contact us.

– Shipping Timeframes:

Delivery times may vary based on the destination, selected shipping method, and product availability. Estimated delivery dates will be provided by our delivery team after order is confirmed. Please note that these dates are estimates and not guarantees.

At our store, we offer flexible delivery options, with orders delivered 7 days a week, except on public holidays. Our products are conveniently located in Sydney, ensuring a prompt delivery time of 2 to 5 days, depending on your location (for Greater Sydney only). New Castle & Central Coast area (every 4 weeks), Canberra every 4 to 6 weeks, Melbourne 6 to 8 weeks. Please contact us before placing an order. The cost of shipping items depends on the destination postcode. We will do our best to ensure timely delivery, but delays may occur due to unforeseen circumstances.

Packaging and Handling

– Packaging: Your order will be packaged with care using appropriate materials and techniques to ensure safe transport. Fragile items or those requiring special handling will receive extra attention and proper packaging.

– Handling: Our team is trained to handle packages with care, ensuring that your products are treated respectfully and arrive in excellent condition.

Delivery Communication

– Communication: We are committed to keeping you informed throughout the delivery process. Our delivery team will contact you via email or phone number for delivery date and time. If there are any unexpected delays or issues with your order, we will promptly communicate with you via email or phone. Our customer support team is also available to address any delivery-related inquiries or concerns you may have.

Shipping or Delivery or Garbage Removal Cost

Please note that the shipping cost varies depending on the destination postcode, and for heavy products, an additional delivery charge may apply. We strongly advise that you provide the correct shipping address as any extra charge due to an incorrect address will be your responsibility. Delivery cost is already assigned on the website. If there’s no delivery cost assigned, you can contact us via phone or email.

Additional fees for garbage removal will be applied if the customer requests the company to handle it. The cost will range from $20 to $50, depending on the size of the order.

Contact Information

If you have any questions or need further assistance regarding our delivery policy, please contact our customer support team through the following channels:

– Email: [email protected]

– Phone: 0433 300 632

Modifications to the Easy Home Furniture Delivery Policy

We reserve the right to modify or update this delivery policy at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review the policy periodically for any updates.

By placing an order with www.easyhomefurniture.com.au, you acknowledge and agree to abide by the terms and conditions outlined in this Delivery Policy.

Last updated on: 07/07/2023